14-Day Satisfaction Guarantee
We stand by our products with a rock-solid 14-day satisfaction guarantee. If you’re not satisfied with your sword purchase, email us at [email protected], and we’ll assist you with a refund.
Return Policy:
– Contact our Email Support Team within 14 calendar days of delivery to initiate a return.
– All products must be returned using a courier service, with no restocking fee.
Try Risk-Free
Order from our sword selections and test the item for 14 days. If you love it and decide to reorder, we have a generous surprise for you. We are confident you’ll be impressed with the quality of our swords, which is why we offer this risk-free guarantee.
Quality Guaranteed
We take pride in our craftsmanship and materials, ensuring top-notch quality. If you receive a flawed product, we will exchange or refund your purchase. Additionally, we offer a three-month warranty against defects and malfunctions. This warranty covers manufacturer defects, not damage caused by misuse.
Delivery Guaranteed
We guarantee safe and timely delivery of all orders. If there are any issues with your shipment, we will reship at no extra cost. Should your order be seized by customs, we will send a replacement, with shipping fees covered by you.
Worry-Free Shopping
All orders are guaranteed. If you’re unsatisfied and your return meets our policy requirements, we’ll provide a refund or exchange using the original payment method. Available payment options include Western Union, MoneyGram, Credit Card, and Bitcoin.
Privacy Guaranteed
Your privacy is important to us. We guarantee not to share your contact or billing information with any third party. You can shop with confidence, knowing your information is secure.
Thank you,
The Katana Sword Team